Privacy Policy

Overview

At Code Syncer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our collaborative development platform.

By using Code Syncer, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Account Information: Name, email address, username, and password
• Profile Information: Profile picture, bio, and other optional profile details
• Payment Information: Billing address and payment method details (processed securely through Stripe)

Usage Information

• Platform Activity: Files created, edited, and shared, collaboration sessions, and feature usage
• Communication Data: Messages, comments, and other communications within the platform
• Technical Data: IP address, browser type, device information, and usage analytics

Code and Content

• Source Code: Code files and projects you create or collaborate on
• Collaboration Data: Real-time editing history, comments, and shared content
• AI Interactions: Prompts and generated content when using AI Copilot features

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Provide and maintain Code Syncer platform services
• Enable real-time collaboration features
• Process payments and manage subscriptions
• Provide customer support and respond to inquiries

Service Improvement

• Analyze usage patterns to improve platform performance
• Develop new features and enhance existing ones
• Train and improve AI models for better code suggestions

Communication

• Send important service updates and security notifications
• Provide product announcements and feature updates
• Send marketing communications (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

With Your Consent

When you explicitly agree to share information with third parties or other users.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform:

• Payment processors (Stripe) for billing and subscription management
• Cloud infrastructure providers for hosting and storage
• Analytics services for usage monitoring and improvement
• Customer support tools for providing assistance

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Protect the rights and safety of our users

Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

• End-to-end encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and penetration testing
• Multi-factor authentication options

Operational Safeguards

• Limited access to personal data on a need-to-know basis
• Regular employee training on data protection
• Incident response procedures for security breaches
• Compliance with industry security standards

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Download your data in a portable format
• Receive a copy of your information we hold

Correction and Deletion

• Update or correct your personal information
• Request deletion of your account and data
• Restrict processing of your information

Communication Preferences

• Opt out of marketing communications
• Manage notification preferences
• Control cookie settings

To exercise these rights, please contact us at support@codesyncer.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic platform functionality, including authentication and session management.

Analytics Cookies

Help us understand how you use our platform to improve performance and user experience.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookie settings through your browser preferences.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our platform. Your continued use of Code Syncer after changes become effective constitutes acceptance of the updated policy.